1. User Data Deletion Request
If you wish to delete your account and all associated personal data from our mobile application, you may request deletion by:
Sending an email to: sales@zyvacottage.com
Submitting a request through the app (if available)
Please include your registered email address and any relevant details to help us identify your account.
2. Types of Data Deleted
Upon receiving a valid request, we will delete the following information:
Personal identification details (such as name, email, and phone number)
Account-related information
Usage data associated with your account
3. Data Retention
Certain information may be retained for a limited period where necessary for:
Legal compliance
Fraud prevention
Dispute resolution
Enforcement of our agreements
After this period, the data will be securely deleted or anonymized.
4. Processing Time
We aim to process all data deletion requests within 30 business days. You will receive confirmation once your data has been successfully deleted.
5. Third-Party Services
If your data has been shared with third-party service providers, we will take reasonable steps to notify them of your deletion request.
6. Contact Us
If you have any questions regarding this policy or your personal data, please contact us:
Email: sales@zyvacottage.com
Phone: +92 340 7074988